Book of Rules and Standard Operating Procedures

Interactive Elements was retained to develop a new book of rail operating rules and a set of rail operating SOPs for the nation's fifth largest rapid transit system. The project required extensive review of existing operations, including interviews with staff and line personnel; site tours; and inspections. Work was extended to include participation in accident investigations and the integration of any relevant findings into the new rules and SOPs. Among the most important results of this work was the development of agency-wide consensus on the rules and SOPs.   [824]

Agencies Involved: MARTA (Atlanta)

Areas of Expertise: Management Audits and Compliance Reviews, Safety, Transit Operations